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Frequently Asked Questions

Where are your physical stores located?

We have a store in New South Wales: one in Greenwood Plaza Shopping Centre. You can visit us in-store or shop online!

Do you offer click and collect?

Yes, we offer a convenient click and collect service from our NSW store. Simply place your order online, select "Click and Collect" at checkout, and we’ll notify you when your order is ready for pick-up.

How long does it take for my click and collect order to be ready?

Most click and collect orders are ready within 1-2 business days. We’ll send you a confirmation email when your order is ready for pick-up.

Do you offer delivery across Australia?

Yes, we deliver to all major cities and regional areas across Australia. Delivery times and costs may vary based on your location, but you can view estimated delivery times at checkout.

Are all the toys on your website also available in-store?

While we strive to keep our in-store and online inventory aligned, some items may be available exclusively online. You can always check stock availability for in-store pick-up by selecting "Click and Collect" at checkout.